Your Privacy Is Our Responsibility
This policy fully describes how your personal information is collected, stored, and kept secure on the 57bd platform.
Introduction & Scope
Welcome to 57bd's Privacy Policy. This document has been prepared for users in Bangladesh and applies equally to all services, websites, and related applications of the 57bd platform.
When you open an account on 57bd, use our casino games or cricket betting services, or simply visit our website — you are considered to have agreed to the terms of this Privacy Policy. We therefore ask that you read this policy carefully.
This policy has been recently updated. If any significant changes are made, we will send a notification to your registered email address or through the platform.
Our goal is to handle your personal information with the highest level of security and to maintain full transparency with you regarding how your data is used. 57bd believes that your trust and confidence are our most valuable asset.
Types of Information Collected
57bd may collect the types of information described below from you. Each type of information is collected for a specific purpose and is not used beyond what is necessary.
Personally Identifiable Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password (stored in encrypted form)
- National ID or passport number (for identity verification where required)
Financial Information
- bKash, Nagad, or Rocket account number (for processing transactions)
- Deposit and withdrawal transaction history
- Records related to bonuses and promotional benefits
Platform Usage Information
- Game play history, bet amounts, and results
- Login times, browsing habits, and preferred game categories
- Records of complaints or requests made to customer support
Technical Information
- IP address and device type
- Browser type and operating system
- Cookie and session data
- Referral source and page visit logs
How Information Is Collected
57bd collects information through the following methods:
- Direct submission: When you fill out a registration form, make a transaction, or contact customer support.
- Automatic collection: Through our server logs, cookies, and similar tracking technologies.
- Payment processors: Transaction-related information required when a transaction is completed through bKash, Nagad, or Rocket.
- Identity verification services: Through approved third parties to confirm age and identity where required.
Purpose of Using Information
57bd uses the information collected from you solely for the purposes described below. Under no circumstances is information used beyond these purposes:
- Account management and verification: Creating and maintaining your account and confirming your age and identity.
- Service delivery: Providing games, betting, bonuses, and other platform services without interruption.
- Financial transactions: Processing deposits and withdrawals and maintaining transaction records.
- Security and fraud prevention: Detecting unauthorized access to accounts and identifying suspicious activity.
- Customer support: Providing proper resolution of your complaints, questions, and requests.
- Promotional communications: Sending bonus offers and relevant updates with your permission.
- Service improvement: Analyzing user experience to improve the quality of the platform.
- Legal obligations: Complying with applicable laws and regulations.
You can opt out of promotional communications at any time. To do so, email [email protected] or submit a request through our 24/7 live chat.
Disclosure & Third Parties
57bd does not sell, rent, or provide your personal information to any third party for commercial purposes. However, information may be shared in the limited and specific circumstances listed below:
Situations Where Limited Information May Be Shared
- Payment processors: The minimum necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete transactions.
- Technology service providers: Partners providing hosting, cybersecurity, and analytics services, who are bound by strict confidentiality agreements.
- Legal authorities: Information may be provided upon a lawful order from a court, investigative agency, or other government authority.
- Fraud prevention: Limited information may be shared with industry-recognized security organizations to prevent unauthorized activity.
In each of the above cases, only the necessary information is shared — never more. Each third-party partner is contractually bound to comply with our privacy standards.
Cookies & Tracking Technologies
The 57bd website uses cookies and similar tracking technologies to improve your browsing experience and ensure the functionality of the platform.
Types of Cookies We Use
- Essential cookies: Required for core platform functionality, login sessions, and security. These cannot be disabled.
- Functional cookies: Used to remember your language preference, game settings, and other personalized platform preferences.
- Analytics cookies: Used to monitor the number of users, popular game categories, and platform performance.
You can disable non-essential cookies at any time from your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work properly.
Data Security Measures
57bd follows industry-leading standards to ensure the security of your information. Our security infrastructure consists of the following layers:
- SSL/TLS encryption: All data transfers between your browser and our servers are secured with 256-bit SSL encryption.
- Password hashing: Your password is never stored in plain form — it is protected using industry-standard cryptographic hashing.
- Two-factor authentication: Two-factor authentication is available for additional account security.
- Regular security audits: Our systems are regularly tested by third-party cybersecurity experts.
- Firewall and intrusion detection: Advanced firewalls and real-time attack detection systems remain active at all times.
- Data access controls: Only authorized personnel can access limited information as needed for specific job functions.
No technology system is 100% foolproof. We therefore ask you to use a strong password and not share your login credentials with anyone.
Data Retention Period
57bd retains your information only for as long as it is necessary and relevant. We follow the principles below when determining retention periods:
- Active accounts: All relevant information is retained for the duration that your account remains active.
- Closed accounts: Even after an account is closed, certain necessary information may be retained for a defined period, taking into account legal obligations, financial transaction records, and the possibility of dispute resolution.
- Financial records: Financial transaction information is retained for a set period in accordance with applicable law.
- Marketing data: Marketing-related information is deleted as promptly as possible once you withdraw your consent.
User Rights
57bd believes you should have full control over your information. To that end, we provide you with the following rights:
- Right to access: You may request a copy of the information we hold about you at any time.
- Right to correction: You may request that any inaccuracies in your information be corrected.
- Right to deletion: Where there is no legal obligation to retain it, you may request that your information be deleted.
- Right to object to processing: You may object to your information being processed for specific purposes.
- Right to withdraw consent: You may withdraw your consent for marketing or optional data processing at any time.
To exercise any of these rights, email [email protected] or submit a request through our 24/7 live chat service. We will take action on your request as promptly as possible.
Protection of Minors
57bd strictly provides services only to those aged 21 and above. We do not knowingly collect personal information from any minor.
Age is verified at registration and, if there is any doubt, identity documents or other proof may be requested. If it is ever found that information belonging to a minor is in our possession, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their minor child has registered on our platform, please contact [email protected] immediately.
Policy Changes
57bd may update this Privacy Policy from time to time. Amendments may be made to improve service standards, reflect legal changes, or for business reasons.
- Before any significant changes, we will send a notification to your registered email.
- The revised policy will take effect from the date it is published on the website.
- Continued use of the platform after any changes will be considered as your agreement to the new policy.
- If you do not agree with any change, you may request that your account be closed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. The 57bd customer support team is always ready to assist you in both Bengali and English:
- Email: [email protected]
- 24/7 Live Chat: Contact us directly through the platform
We will review your message and aim to respond as promptly as possible. Privacy-related requests receive our highest priority.
For More Information or Support
If you have questions about the Privacy Policy or would like to get started on the 57bd platform, our support team is always here for you.
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